Troubleshooting

I didn't receive my confirmation email

Steps to take if your booking confirmation email is missing.

If you don't see your confirmation email:

  • Check your spam or junk folder.
  • Verify that you entered the correct email address at checkout.
  • Log into your RNTX account and check "My Trips" to confirm the booking.

If the reservation appears in your account but you still need the email, you can usually resend it from the reservation details page.

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