What is RNTX?
RNTX is a booking platform for stays. You can search, compare, and book accommodations. It’s designed for both individual travelers and corporate stays.
How do I make a reservation?
Search for your destination and dates, pick a room, then complete the booking. Sign in or create an account, enter payment details, and confirm. You’ll get a confirmation by email.
Can I cancel or change my booking?
Yes. Go to My Stays, open the booking, and use the options to change dates or cancel. Cancellation rules and any fees depend on the rate and property—check your confirmation or the property’s policy.
What's the refund policy?
Refunds depend on the rate and cancellation timing. Refundable rates are refunded according to the policy; non‑refundable rates may not be refunded. Refund timelines are in your confirmation and in the Help Center.
How do payments and charges work?
You pay at booking (or as required by the rate). We may charge a deposit or the full amount. Extra charges (e.g. taxes, fees) are shown before you confirm. See the Help Center for details on payment methods and when you’re charged.
When can I check in and check out?
Check-in and check-out times are set by each property and shown on the listing and in your confirmation. Typical windows are afternoon check-in and morning check-out; early or late options may be available—contact the property or check your booking details.
What are the guest requirements?
Requirements vary by property and may include age, ID, and house rules. You’ll see key requirements on the listing and in your confirmation. Please meet them to avoid issues at check-in.
How do I contact support?
Use the Help Center for articles and FAQs. For direct help, go to the Support or Contact section of the site for email, chat, or phone options.
Is RNTX for corporate stays?
Yes. RNTX supports both individual and corporate bookings. Corporate members get dedicated options and benefits. See the Corporate Membership section in the Help Center and the Partnerships page for more.
How do I manage my account or reset my password?
Sign in and go to Profile to update your details. To reset your password, use “Forgot password” on the login page and follow the email link. Account and security tips are in the Help Center under Account & Security.